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Available times are not displayed on your appointment page?

If your appointment page shows no or too few available times, even though you have free time, follow these steps.

Written by Fernando Figueiredo
Updated over 3 weeks ago
  1. Check your schedule settings - Go to availabilities - Make sure that your working hours are set correctly

  2. Check the settings of your appointment page - Open your schedule page and go to the ‘Availability’ tab - Check whether you have set any unwanted special times or exceptions

  3. Check the appointment limits - Go to the ‘Appointment limits’ tab on your appointment page - The setting ‘Show availability for participants’ determines how far into the future appointments are visible → by default this is set to 30 days. Also, check the setting for "Availability for participants." If it’s set to "Based on business days," only Monday to Friday will appear available. To display all days of the week, update this to "Calendar days" and save your changes to include days such as Saturdays.

  4. Check for blocking calendar entries - Search your connected calendar for any events that might block availability. These include all-day appointments, events explicitly marked as ‘Busy’/‘Booked,’ or even events without specified times but set to block availability. Remove or adjust these events as needed to reflect accurate availability in Zeeg.

  5. Check your CalDAV calendar (if applicable) - Some CalDAV calendars may have specific compatibility issues - In this case, contact us for support

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