Email verification (also known as double opt-in) requires participants to verify their email address before completing an appointment booking. After requesting an appointment, participants receive a confirmation code via email that must be entered to finalize the booking.
Email verification is available to all Zeeg users across all plans.
Key Features
Verification process: Participants receive a confirmation code via email after requesting an appointment
Simple completion: The code must be entered to complete the booking
Individual control: Can be activated or deactivated for each scheduling page independently
Automatic workflow: Once enabled, the verification process runs automatically
Benefits
Reduce No-Shows. Only people with verified, working email addresses can book appointments. This ensures participants are reachable and more committed to attending.
Legal Compliance. Meet current legal requirements for appointment confirmations and reminders. Email verification provides greater legal certainty when communicating with your participants.
Prevent Spam Bookings. Protect your calendar from unwanted, erroneous, or malicious bookings. The verification step acts as a barrier against automated spam.
Improve GDPR Compliance. Verify that contact data is accurate and belongs to the person making the booking, helping you maintain compliance with data protection regulations.
Ensure Reliable Communication. Confirm that participants are reachable at the email address they provided, ensuring your appointment confirmations and reminders reach them.
How It Works
The verification process
A participant fills out your booking form and selects a time
Instead of immediately confirming the appointment, Zeeg sends a verification code to their email
The participant enters the code on the booking page
Once verified, the appointment is confirmed
Appointment confirmations and reminders are sent as usual
For participants
The process is quick and straightforward:
Request appointment → Receive code via email → Enter code → Booking complete
The entire process takes just a few moments
How to Enable Email Verification
From your Dashboard, find the scheduling page where you want to enable verification
Click on the three dots and select Edit
Navigate to Advanced scheduling settings
Look for the option Enable email verification
Toggle it on
Click Save to apply your changes
Email verification will now be active for all bookings made through this scheduling page.
Individual control per scheduling page
You can choose which scheduling pages require email verification. For example:
Enable it for public-facing pages with high spam risk
Disable it for internal team scheduling or trusted client bookings
Use it selectively based on your specific needs
Common Use Cases
Public booking pages: Protect high-visibility pages from spam and fake bookings
High-value consultations: Ensure serious commitment for valuable time slots
Limited availability: Prevent wasted slots from unverified or incorrect bookings
Legal/Medical appointments: Meet industry compliance requirements
Paid services: Verify contact information before confirming paid appointments
Group events: Ensure all participants have valid email addresses for communications
Best Practices
Enable for public pages: Use verification for any scheduling page shared publicly
Consider your audience: For trusted or internal users, verification may not be necessary
Test the experience: Book a test appointment to see how the verification process works for your participants
Clear communication: Your booking page should indicate that email verification is required