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SMS Credits on Workflows

This article explains how the SMS Credits are used when Zeeg sends SMS workflows.

Written by Fernando Figueiredo
Updated over 3 months ago

How many SMS credits do you get?

When you create new workflows that sends an SMS, your SMS credits will depend on different factors:

  • With each paid subscription, you get 100 SMS credits.

  • If you have an organization, you organization gets 100 SMS credits per user in your organization. The credits are shared between all users of your organization.

  • You can contact us to assign a package of SMS credit to your account.

How many credits does a message cost?

  • The number of SMS credits used depends on to which country the SMS is being sent to. You can see a list of how much credit is consumed for each country below.

  • Each message can include up to 160 characters. If a SMS is longer than that, then it will be counted as multiple messages and will consume ore credits.

  • Special characters like emojis consume significantly more credits, as they greatly reduce message size. A message with special characters can only contain 70 characters instead of 160.

    • How to check if your character is a special character: If you're unsure, use this Message Segment Calculator. Look for "Encoding Used":

      • GSM-7: No special characters present

      • UCS-2: At least one special character present (higher credit consumption)

Variables in workflows consume characters and impact your credit usage. Only include dynamic variables such as invitee names or question answers when necessary.

SMS Credits per message

Each message is equal to 160 characters. When a SMS is longer than that, it will be broken into multiple messages.

Country

Price

Phone Code

Currency Code

Cayman Islands

2.97

+1345

KY

Chad

5.63

+235

TD

Chile

6.82

+56

CL

China

4.40

+86

CN

Colombia

1.30

+57

CO

Comoros

10.50

+269

KM

Congo (Dem. Rep.)

10.14

+243

CG

Cook Islands

1.95

+682

CK

Costa Rica

2.67

+506

CR

Croatia

5.70

+385

HR

Cyprus

5.01

+357

CY

Czech Republic

6.22

+420

CZ

Denmark

4.80

+45

DK

Djibouti

8.25

+253

DJ

Dominica

2.25

+1767

DM

Dominican Republic

12.60

+1

DO

East Timor

6.75

+670

TL

Ecuador

13.66

+593

EC

Egypt

10.40

+20

EG

El Salvador

3.60

+503

SV

Equatorial Guinea

6.00

+240

GQ

Estonia

8.55

+372

EE

Eswatini

8.70

+268

SZ

Ethiopia

1.95

+251

ET

Faroe Islands

1.95

+298

FO

Fiji

7.73

+679

FJ

Finland

6.96

+358

FI

France

4.50

+33

FR

French Guiana

11.82

+594

GF

French Polynesia

8.63

+689

PF

French Southern Territories

12.13

+262

TF

Gabon

5.60

+241

GA

Gambia

3.41

+220

GM

Georgia

11.60

+995

GE

Germany

9.00

+49

DE

Ghana

10.55

+233

GH

Gibraltar

1.95

+350

GI

Greece

8.15

+30

GR

Greenland

1.95

+299

GL

Grenada

2.90

+1473

GD

Guadeloupe

15.00

+590

GP

Guam

5.81

+1671

GU

Guatemala

3.81

+502

GT

Guinea-Bissau

8.85

+245

GW

Guyana

4.50

+592

GY

Haiti

13.85

+509

HT

Honduras

3.29

+504

HN

Hong Kong

7.74

+852

HK

Hungary

9.30

+36

HU

Iceland

5.36

+354

IS

India

3.45

+91

IN

Indonesia

23.08

+62

ID

Ireland

5.30

+353

IE

Israel

9.05

+972

IL

Italy

4.34

+39

IT

Ivory Coast

6.38

+225

CI

Jamaica

7.00

+1

JM

Japan

5.20

+81

JP

Jordan

14.35

+962

JO

Kenya

5.09

+254

KE

Kosovo

4.65

+383

XK

Kuwait

4.39

+965

KW

Kyrgyzstan

0.21

+996

KG

Laos

4.80

+856

LA

Latvia

6.00

+371

LV

Lebanon

12.30

+961

LB

Lesotho

6.60

+266

LS

Liberia

4.46

+231

LR

Libya

41.00

+218

LY

Liechtenstein

1.73

+423

LI

Lithuania

3.80

+370

LT

Luxembourg

5.50

+352

LU

Macau

2.73

+853

MO

Macedonia

6.41

+389

MK

Madagascar

15.11

+261

MG

Malawi

6.30

+265

MW

Malaysia

4.10

+60

MY

Maldives

1.95

+960

MV

Mali

10.05

+223

ML

Malta

6.30

+356

MT

Martinique

9.60

+596

MQ

Mauritania

9.95

+222

MR

Mauritius

10.38

+230

MU

Mayotte/La Réunion

12.13

+262

YT

Mexico

3.00

+52

MX

Moldova

8.00

+373

MD

Monaco

9.10

+377

MC

Mongolia

7.20

+976

MN

Montenegro

5.00

+382

ME

Montserrat

2.40

+1664

MS

Morocco

14.16

+212

MA

Mozambique

2.66

+258

MZ

Myanmar

8.03

+95

MM

Namibia

11.25

+264

NA

Nauru

3.15

+674

NR

Nepal

9.80

+977

NP

Netherlands

9.50

+31

NL

New Caledonia

13.50

+687

NC

New Zealand

10.07

+64

NZ

Nicaragua

8.51

+505

NI

Niger

7.86

+227

NE

Nigeria

13.49

+234

NG

Norway

7.27

+47

NO

Oman

7.88

+968

OM

Pakistan

17.98

+92

PK

Palau

1.92

+680

PW

Palestinian Territory

31.74

+970

PS

Panama

7.39

+507

PA

Papua New Guinea

2.66

+675

PG

Paraguay

3.23

+595

PY

Peru

2.75

+51

PE

Philippines

11.59

+63

PH

Poland

1.69

+48

PL

Portugal

6.16

+351

PT

Puerto Rico

5.51

+1

PR

Qatar

4.68

+974

QA

Reunion

12.13

+262

RE

Romania

5.52

+40

RO

Russia

0.19

+7

RU

Rwanda

5.25

+250

RW

Saint Barthelemy

15.00

+590

BL

Saint Kitts and Nevis

3.12

+1869

KN

Saint Lucia

2.17

+1758

LC

Saint Pierre and Miquelon

15.00

+508

PM

Saint Vincent and The Grenadines

3.90

+1784

VC

Samoa

2.99

+685

WS

San Marino

5.20

+378

SM

Saudi Arabia

12.00

+966

SA

Senegal

7.76

+221

SN

Serbia

8.73

+381

RS

Seychelles

4.12

+248

SC

Sierra Leone

3.30

+232

SL

Slovakia

7.01

+421

SK

Slovenia

13.93

+386

SI

South Africa

9.30

+27

ZA

South Korea

1.61

+82

KR

South Sudan

4.65

+211

SS

Spain

4.34

+34

ES

Sri Lanka

18.25

+94

LK

Suriname

3.23

+597

SR

Sweden

4.12

+46

SE

Switzerland

4.90

+41

CH

Taiwan

7.48

+886

TW

Tajikistan

9.63

+992

TJ

Tanzania

4.38

+255

TZ

Thailand

1.77

+66

TH

Togo

4.80

+228

TG

Tonga

3.45

+676

TO

Trinidad and Tobago

5.42

+1868

TT

Tunisia

14.16

+216

TN

Turkey

1.35

+90

TR

Turkmenistan

7.95

+993

TM

Turks and Caicos Islands

4.65

+1649

TC

Uganda

6.78

+256

UG

Ukraine

14.58

+380

UA

United Arab Emirates

10.36

+971

AE

United Kingdom

3.17

+44

GB

United States

1.00

+1

US

Uruguay

3.92

+598

UY

Uzbekistan

11.40

+998

UZ

Vanuatu

7.35

+678

VU

Vietnam

7.01

+84

VN

Virgin Islands, British

3.30

+1284

VG

Virgin Islands, US

3.95

+1340

VI

Wallis and Futuna

15.00

+681

WF

Zambia

4.70

+260

ZM

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