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What are the key policies regarding Ziina business account activation, verification, and cancellation?

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Understanding Ziina Business Account Activation, Verification, and Cancellation Policies

Ziina's business account policies are designed to ensure compliance and platform security while providing clarity regarding activation, verification, and account management processes. This article outlines the main policies impacting business account approvals, verifications, delays, or cancellations.

Business Account Verification Procedures

When setting up a business account on Ziina, the platform may require additional information to verify your business. This includes publicly available business details such as your website or social media pages. These pieces of information assist Ziina's review team in confirming the nature of your business and ensuring compliance with regulatory and platform requirements before enabling cash-out or payout processing. Providing accurate and relevant information is crucial for ensuring an efficient verification process.

Prohibited Industries Impacting Verification

Verification delays or denials may occur in cases where the business operates in a prohibited industry. Even if all necessary documents are provided, Ziina reserves the right to withhold verification based on adherence to platform-supported business types.

Business Account Activation Challenges

Once a business account application undergoes review, activation is contingent on approval by Ziina's internal decision-making processes. Some accounts might not be activated if administrative decisions cite business criteria that fail to meet the activation standards. In such cases, no additional actions are available to further activate the account.

Additional Business Account Requests

Ziina allows requests for additional business accounts based on the activity and verification status of the primary account. Requests may be declined if:

  • The existing business account has been inactive for a significant time, such as three months.

  • The existing account does not meet the standard transaction or usage requirements. For these cases, users must ensure that their primary account has been fully verified and consistently active before requesting additional accounts.

Business Account Cancellations

Ziina may cancel business accounts as part of internal review decisions. These cancellations are final and are influenced by a variety of factors assessed during the account review. Unfortunately, once an account is cancelled, reactivation is not possible. Users are encouraged to ensure compliance and meet all operational expectations to avoid account termination.

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