How to Set Up and Troubleshoot Apple Pay on Ziina
Apple Pay is a convenient payment method that can be integrated with various Ziina features. This guide aims to provide step-by-step instructions on setting up Apple Pay, using its features on Ziina, and resolving common issues.
Setting Up Apple Pay on Ziina
Creating a Professional Ziina Account
To fully utilize Apple Pay with Ziina, including integration with platforms like Shopify, a professional Ziina account is required:
Log out of your personal account in the Ziina app.
Select the "Ziina Professional" option.
Create a professional account using the same Emirates ID and phone number.
Once the professional account is active, you can integrate it with your Shopify website by following this link: Ziina API Key Documentation.
Adding Your ZiiCard to Apple Pay
There are two simple ways to add your ZiiCard to Apple Pay:
Option 1 – Through the Ziina App
Open the Ziina app.
Select your ZiiCard.
Tap "Add to Apple Wallet."
Follow the on-screen prompts to complete the setup.
Option 2 – Through Apple Wallet
Open the Apple Wallet app on your phone.
Tap the "+" icon in the top-right corner.
Select "Debit or Credit Card."
Enter your ZiiCard details from the Ziina app and follow the steps to complete the setup.
Once added, your ZiiCard can be used with Apple Pay for online and in-store purchases.
Using Apple Pay with Ziina
Tap to Pay Feature
The "Tap to Pay" feature allows payers to use Apple Pay or cards directly on your phone. This feature is only available for professional or business accounts. Personal accounts do not support "Tap to Pay."
Apple Pay on Shopify
While Ziina allows integration with Shopify for payment handling, Apple Pay through Shopify is currently not supported for Ziina users.
Troubleshooting Common Apple Pay Issues
Issue: Unable to Add Ziina to Apple Pay
If you're unable to add Ziina to Apple Pay, try the following steps:
Delete the Ziina app from your phone.
Re-download the app from the App Store.
Reattempt adding Ziina to Apple Pay.
If the issue persists, please contact Ziina support for further assistance.
Issue: Apple Pay Activation Issues
To activate Apple Pay on your Ziina app, ensure that your account setup and professional account registration are complete. Note: If you plan to use Shopify with Ziina, Apple Pay functionality is currently unavailable.