All 100ms calls or data transmissions are conducted through the WebRTC standard which mandates encryption on all communication channels. All data is encrypted in encrypted in transit and at rest.

100ms never stores, or records audio-video or data streams unless the client explicitly asks 100ms to store recordings. In the most common configuration, recordings are uploaded directly to the customer’s storage bucket. This minimizes collection of Protected Health Information (PHI).

For recordings that are stored with 100ms, access is strictly controlled to authorized users with audited logs.

100ms has controls and processes to monitor and removes any unauthorized access/removal of data, alteration/destruction/misuse of software and unapproved disclosure of confidential information.

100ms never discloses any PHI to third-party providers unless we have disclosure policies in place with them

Zoee ensures that no PHI is in any 100ms API calls that we use.