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FAQ's
What does a 14-day free trial really mean?Enjoy all of Zoee’s features for 14-days
Is Zoee available to international subscribers?Right now Zoee is only available to United States residents
What is included in my Zoee Membership?Find out all the cool features Zoee has for you
I’m a new coach and currently don’t have any active clients. Can I still join Zoee to set up my coaching business?Definitely yes! New coaches are welcome to join Zoee
How can I get help setting up my account?Book an onboarding call with Zoee
How can I contact customer service?Reach out to Zoee through Chat or Email
How do I upgrade my membership?Enjoy unlimited access to Zoee by upgrading your membership.
What is your refund policy?You can cancel your Zoee membership anytime
How do I set up my availability?Manage your daily working hours
How do I turn off notifications?Change the way how you'd like to be notified.
What subscription plans do you have?Compare and see what plan best fits you and your business,
Where can I find my URL that I can use to send to others for viewing?Personalize and share your Coach Profile URL with others
Why is the Service link sending me to my homepage or dashboard instead of the Service?
How do I remove my connected Sub-Calendars?Learn how to hide your Sub-Calendars in Zoee
How do I share my services with my clients?Learn where to get a direct link to your services
How do I hide a service from my coach profile?Learn how you can hide a service
How to switch from Coach to Members account?
How do I set up a group coaching call on Zoee?
How do I add a Zoee widget to my personal website?Share your Zoee Profile on your personal website
Can I cancel at any time?
How do I setup Safari so that audio and video work in my session?Learn how to change the settings on your browser (Safari) to optimize your video sessions.
How to switch from your coach account to your member Account and join a quick session?Learn how to switch between your coach and member account and how to join a quick session.
How do I reschedule or cancel a session?
Are sessions on Zoee HIPPA compliant?