Whether you are placing an order, registering for an instructor training course, or joining one of our membership programs, we strive to make it easy for you to make your payment without any hassle!
Our primary payment methods include credit/debit card or PayPal. Keep in mind that other payment methods are available but only in certain countries.
Credit or Debit Card
Using a credit or debit card for your payment ensures a quick response; you will know right away if your payment was successful! Please note that we accept Visa, Mastercard, Discover, or American Express sponsored. Make sure that the billing information and address you provide us match the information on file with the financial institution.
PayPal
PayPal is our alternate payment method and it enables any individual or business with an email address to securely send payments online.
PayPal allows you to make payments using a variety of local payment methods including PayPal Balance, bank account, credit card, PayPal Credit, debit card, and e-check. To see the payment methods accepted by PayPal by country and for more information, click here.
With PayPal, your credit card and bank numbers are never seen by Zumba®. If you select PayPal as your payment option, you will continue through the standard checkout process then automatically proceed to www.PayPal.com to complete your payment.
Alternate Payment Methods
Other payment methods are available but only in certain countries. These options will be available to you directly on the website, if applicable. Make sure to select your correct country before proceeding with your transaction.
For an overview of the multiple payment methods accepted by country, scroll down this article to the section: Payment Options by Country (You'll be able to click on each logo for more information and instructions on each payment method.)
Please note that not all payment methods are available for all transactions.
Declined Payment
If your payment is declined, confirm your payment details are correct, and please try again. We recommend the following:
Double-check that your credit or debit card details are entered correctly.
(If your bank has recently sent you a new card, you may have a new expiration date and CVV code. Please ensure you are using the current card information.)
Check that your billing address matches the address on your credit/debit card. Mismatches can lead to declined transactions.
Ensure your payment method has sufficient funds.
Contact your bank to ensure there are no blocks or restrictions on your transaction. Your bank may flag some transactions as unusual activity and require you to verify them. You can also verify if international or online transactions are authorized on your card.
If the payment continues to decline, please contact your bank or financial institution for assistance. You may also try using an alternate card or payment method.
Membership Payment
To update your ZIN payment method, click here.
To update your SYNC payment method, click here.
If you are a ZIN or SYNC member and need instructions on how to update or change your payment method, or instructions on how to make a payment, please view this article: Update or Change Membership Payment
Instructor Training Payment
To find and register for a Zumba training course, click here.
To find and register for a STRONG Nation training course, click here.
If you have a pending registration for an instructor training course and need help, please view this article: Instructor Training Course Changes and scroll down to the section: Pending Registrations
Payment Options by Country
Below is an overview of the multiple payment methods accepted. Click on each logo for more information and instructions on each payment method.
Note that not all payment methods are available for all transactions.
Countries | Accepted Payment Methods |
United States |
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Argentina |
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Austria |
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Belgium |
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Brazil |
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Chile |
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Colombia |
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France |
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Germany |
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Hong Kong | |
Indonesia |
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Ireland |
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Italy |
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Malaysia |
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Mexico |
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Netherlands |
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Peru |
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Phillipines |
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Portugal |
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South Korea |
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Spain |
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Sweden |
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Switzerland |
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Thailand |
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United Kingdom |
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Vietnam |
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All other countries |
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