Skip to main content

My withdrawal request is still pending

Updated over 3 months ago

Please wait a little — the processing of your withdrawal request on our side usually takes about 6 hours.

After that, the request is transferred to the payment system. In some cases, the provider may need up to 6 hours to complete the transaction, although it is usually processed much faster.

💡 If the funds have not been credited after this time, please contact our support team and provide a bank statement covering the period from the withdrawal request to the date of your inquiry.

This will allow us to quickly verify the details and help you as soon as possible.

Did this answer your question?