You can view the reason for a rejected withdrawal request in the “Payment history” section of your personal profile.
🔍 How to check
1️⃣ Open the “Payment history” section.
2️⃣ Click on the relevant withdrawal request.
3️⃣ Review the information in the “Rejection reason” field — it contains the explanation for the rejection.
👑 If you cannot find the information on your own, please contact the support team — our specialists will help clarify the situation.