What is it?
Guaranteed Gift is a built-in safety net that ensures no recipient walks away empty-handed. If an employee forgets to claim their gift before your campaign expires, Snappy automatically converts it into a digital Snappy Dining Card of equal value.
How It Works
Send: You launch a campaign with a set expiration date.
Remind: Snappy sends automated reminders to the recipient.
Convert: If the deadline passes and the gift remains unclaimed, the system automatically sends them a Snappy Dining Card instead.
Enjoy: The recipient activates their card to use at local restaurants or food delivery apps (like DoorDash or Uber Eats) globally.
Setting It Up
You will find the Guaranteed Gift toggle in your Campaign Settings before you launch your send.
By Default: It is turned On (except for Swag or Single-Item campaigns).
To Disable: If you prefer unclaimed gifts to simply expire so the unused budget returns to your account, you can toggle it Off.
About the Snappy Dining Card
Format: Digital-only (Compatible with Apple Pay & Google Pay).
Validity: Expires 12 months after activation.
Tax Note
Unlike physical gifts (which are often tax-free), Dining Cards are treated as cash equivalents and are generally considered taxable income for the employee.
Quick FAQs
Does this cost extra? No! It simply uses the budget you already allocated for the original gift.
Can I choose a different fallback gift? Not at this time. The Snappy Dining Card is the only automated fallback option.
What if I manually expire a gift early? If you manually expire a gift before the official campaign deadline, it will not convert to a Dining Card.
What does the recipient see? The recipient receives an email with activation instructions, and redirects their gift link to the Dining Card page:
