How Gifting Billing Works
Snappy operates on a transparent, three-step billing system designed to ensure you only pay for the exact gifts your recipients choose.
Initial Estimate (At Send Time): When you launch a campaign, we issue an initial authorization charge. You must have enough funds to cover the estimate, which includes:
Selected gift budget level
Snappy service fee
Estimated sales tax (standard 10% place-holder)
Final Calculation (At Redemption): When a recipient claims their gift, the exact cost is recalculated based on:
The specific item selected
Actual local sales tax based on their shipping address
Snappy service fee
Monthly Adjustments & Refunds: Because final costs often vary from initial estimates, any difference between the estimated and actual cost of claimed gifts is credited back to your account balance on the first business day of each month for future use.
Unclaimed Gifts & Expirations
If a recipient does not claim their gift before the campaign expiration date, 100% of the funds allocated to that gift return directly to your account balance or original billing method.
Accepted Payment Methods
You can fund your Snappy gifting campaigns using two primary payment structures:
Pay-As-You-Go: Link a credit card to pay for campaigns as they are sent.
Prepay Account Balance: Pre-fund your Snappy balance via ACH, bank transfer, or invoice to draw down from as campaigns launch.
Understanding Taxes and Tax Exemptions
Because Snappy sends physical goods, applicable sales taxes are applied based on the shipping location of the gift once it is claimed. Snappy currently collects and remits sales tax in all applicable US states, Canada, and the UK.
Tax Exemptions: If your organization is tax-exempt, please email a copy of your tax-exempt certificates to billing@snappy.com for approval. Once approved, the exemption will be reflected on your future monthly invoices. (Note: The budget calculator will still assume a 10% tax estimate upfront, but exemptions will be factored into your final monthly invoice).
Income Tax Treatment of Snappy Gifts (For your Accounting Team): Snappy is unauthorized to consult on tax-related questions. The following is simply helpful information based on IRS guidelines (IRS Pub 15-b).
For more information, refer to this article: The Employer's Guide to Employee Gifting
Snappy's Bank Info & Contacting Billing
Banking Documents
If your finance team requires Snappy's banking information to set up payments, the following items are available as attachments at the bottom of this article.
Snappy's W9
Bank Letter
ACH Instructions (Note: Snappy's banking info is also included on your invoices).
Contacting the Billing Team
For further assistance, you can reach us via Live Chat or by emailing billing@snappy.com. Please reach out if you need help with:
Confirming received payments (ACH wire or check)
Remitting payments
Forwarding tax-exemption certificates