ValveTrack is part of the 4Insight platform. If you're new to 4Insight, start with this article. ValveTrack is deployed per field, and all roles apply per field. Having a role on one field gives you nothing on another.
Get access to a field
Email valvetracksupport@4subsea.com and say which field you need access to.
Once you have access, log in to 4insight.io and click on the ValveTrack field. This automatically gives you the Viewer role.
If you need more than read-only access, ask a ValveTrack Administrator for your field to give you the role you need. One of your colleagues should have this role.
Note: You won't appear in Users and Roles until you've logged in and opened the field at least once, so do step 2 before asking for a role.
Roles at a glance
Role | What it lets you do | How you get it |
Viewer | Read-only access to ValveTrack on the field | Automatically, when you have access to the field |
Manager | Read and write access | Assigned by a ValveTrack Administrator |
Valve Quality Control | Carry out quality assurance on valve data (see How to manage data quality) | Assigned by a ValveTrack Administrator |
AI Operator | Query the field's valve data in plain language from an AI tool connected to ValveTrack through MCP. Cannot edit anything | Assigned by a ValveTrack Administrator |
Administrator | Manage users and roles for the field | Ask ValveTrack support |
Note: AI Operator needs a read role too. On its own, it gives no access to data. The user also needs one of the read roles (Viewer, Manager, or Administrator) on the same field.
Manage users (Administrators)
As a ValveTrack Administrator, you can give roles (Manager, Valve Quality Control, and AI Operator) to users in your own organisation and in other organisations, such as a vessel contractor.
Give a user a role
Go to Users and Roles and find the user.
Search for the user.
Choose the field the person should have access to.
Choose the role.
Click save (the floppy disk icon).
Give temporary access
Set an expiry date when you give the role. Access ends automatically on that date.
Remove access
Deactivate the user's role rather than deleting it. This blocks further access and keeps a record that the user had access before.
Deactivate several users at once
You can activate or deactivate multiple users at once. To see when someone last logged in before you deactivate them, check the Last visit column
