How do I withdraw funds?
1. To withdraw funds, simply go to the Wallet section in the top-right corner of the website.
2. Then choose your preferred withdrawal method, enter the amount, and click Create request.
3. Please note that each payment method has its own limits and fees. You can find the details at the bottom of the Wallet window.
How long does a withdrawal take?
Withdrawals are usually processed within the first few minutes and take 5 to 30 minutes on average. We process withdrawals 24/7, including weekends.
Withdrawal speed may depend on how busy the payment system is, but the maximum waiting time is 24 hours, in accordance with our regulations.
Withdrawal status: "In progress." What does it mean?
The status "In progress" means that we have approved your withdrawal request and the transaction is being transferred. The funds have already been sent for processing and should soon arrive in your account.
It may take up to 3 days, although transactions are usually completed much faster.
What should I keep in mind before withdrawing funds?
Before withdrawing funds, please note that every transaction is reviewed to ensure compliance with all the website rules set out in our User Agreement.
If you have followed all the rules, your withdrawal will be approved and its status will change to "In progress", which means it has passed the review successfully.
In some cases, funds in your account may be temporarily frozen or voided due to a breach of the rules.
These measures are generally applied when site bonus funds are used improperly (bonus accumulation, exceeding the maximum bonus withdrawal amount, or choosing games that are not eligible for bonus play).
If you only plan to use deposits, you should not have any problems withdrawing your funds.
Withdrawal status: "Error." What should I do?
If your withdrawal request was declined, be sure to contact our Support Team to find out why it was canceled. They will help you understand the situation and provide the necessary guidance.
If your withdrawal to a mobile bank has not arrived within 5 business days, contact our Support Team and we will be happy to help.
Follow the website rules to ensure your withdrawal goes smoothly and without any issues.
💡 Tip
If you have any questions or need more information, please feel free to contact our Support Team.
We are always happy to help!