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How do I identify unsupported fields and conditions in Rules & Alerts?

Updated this week

When building Rules & Alerts in Apricot, not every field type or condition can trigger an alert. This reference helps administrators quickly confirm which fields and comparison conditions are unsupported.

If a field or condition does not appear on this list, it is supported and can be used in your Rules & Alerts configuration.

Tip: Linking fields in Rules & Alerts are treated the same as their base field type. For example, a Dynamic Number field is treated like a Numeric field.

Step 1: Review the list of unsupported fields

Use the table below when designing or troubleshooting rules.

If your field type or condition appears in this list, it is not supported for triggering alerts.

Field Type(s)

Unsupported Condition(s)

Checkbox, Multi-select Dropdown, Dynamic Checkbox

Begins With, Ends With

Milestone / Goals

All

Append Only

All

Scheduler

All

Created By, Modified By

All

Record ID

All

Assigned Program

All

User Creation

All

Email Trigger

All

AFF Fields: Grant, Grant Invitation, Review Assignment

All

Record Lock

All

All Calculation Fields

All

Step 2: Understand how linking fields behave

Linking fields follow the behavior of the base field type they represent.

  • Example: A Dynamic Number linking field is treated as a Numeric Field, meaning its compatibility is determined by the base type, not its dynamic nature.

Step 3: Follow best practices for Record Name Fields

Alerts display the value saved into the form’s Record Name Field. When choosing which field to use:

  • Use a clear identifier such as Participant Name for easy reference.

  • Avoid using PII or PHI (personally identifiable or health information) in email alerts.
    Instead, choose a more anonymous field, such as a participant ID or case code.

Note: Record Name Field values will appear directly in alerts—ensure this field aligns with your organization’s privacy standards.

What else do you need help with?

Learn more about Rules & Alerts in Apricot:

FAQs and Additional Resources

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