Skip to main content
All CollectionsProgramming for your clients
Client Statuses and What They Mean
Client Statuses and What They Mean

Information on client statuses and what they mean

Updated over 4 months ago
  • Active: These clients have an active subscription or are mid-way through a program.

  • Needs Training: This means that your client requires new content and has less than three days of training scheduled in their calendar.

  • Cancelled by Coach: This occurs when the coach cancels an individual’s subscription.

  • Program finished: This indicates that the client has reached the end of their program.

  • Pending: A pending client has yet to accept your invitation.

  • Deleted User: This occurs when the client deletes their own account.

  • Invalid Account: The client registered their email address as a coach.

Did this answer your question?