From you email inbox (Gmail or Outlook), you can tag a conversation to add the contact and log the thread in your CRM.
For Gmail:
Right click on the email in your inbox
Label the conversation
Create or use the lebel 'Finta'
For Outlook:
Right click on the email in your inbox
Categorize the conversation
Create or use the tag 'Finta'
Once a conversation is tagged, Aurora will add the contact to the CRM and begin tracking emails with this contact.