How to Cancel Your Spokeo Subscription — Latest Methods (Step-by-Step)
If you want to stop Spokeo from charging you again, do it deliberately and keep a paper trail. Below I walk you through every reliable method (website/account, email, phone, app stores), show what to prepare, supply copy-and-paste scripts and a cancellation email, and explain what to do if you’re still billed. I’ve also included the alternate contact number you provided: +1-(917)-672-8608 — you can try it as an extra contact, but rely on Spokeo’s official channels and confirmations sent to your account email. NetReputation+1
Quick facts up front
Spokeo subscriptions auto-renew, so cancelling the subscription is the only way to stop future charges. You should cancel before the trial or billing date. BBB+1
You can typically cancel inside your Spokeo account dashboard, by emailing customer care, or by calling Spokeo’s support/cancellation numbers. If you subscribed through Apple/Google, you must cancel through that store. Emma+1
What to gather before you cancel
Have these items ready — they speed up the process and give you proof in case of a dispute:
The email address tied to your Spokeo account.
Your member/account ID or order number (if shown in receipts).
The last 4 digits of the card on file (or PayPal account email).
Dates of recent charges and the next renewal date (check your bank statements).
Screenshots of receipts, trial sign-ups, or any confirmation pages.
Collecting this makes it far easier to match your request to their records. NetReputation
Method 1 — Cancel inside your Spokeo account (recommended first)
This is usually the fastest and gives on-screen confirmation.
Sign in to spokeo.com with the email you used to subscribe.
Go to Account / Manage Account / Subscription or the “Usage & Subscriptions” area. Look for a Cancel Subscription or Stop Auto-Renewal option and follow the prompts. Several how-to guides and Spokeo help resources confirm this flow. Emma+1
When cancellation is complete, save a screenshot of the confirmation page and any confirmation number shown on-screen.
Check the account email immediately for a cancellation confirmation — save that email.
If the account page shows no cancel option or the cancel button doesn’t work, move to Method 2 or Method 3 below.
Method 2 — Cancel by email (best for a timestamped paper trail)
Emailing customer service creates a dated record.
Compose an email to Spokeo customer care — common published addresses include CustomerCare@spokeo.com or support@spokeo.com. Put a clear subject: “Cancel Subscription — [Your Full Name / Account Email].” accountkiller.com+1
Include: your full name, account email, last 4 digits of card or PayPal email, the date you were charged, and a firm statement: “Please cancel my Spokeo subscription and stop all future renewals effective immediately. Please confirm by email.”
Send it, keep the sent message, and wait for reply (save replies as proof). If you don’t get a response within 48–72 hours, escalate via phone or the website chat.
Copy/paste email template
Subject: Cancel Subscription — [Full Name / Account Email]
Hello Spokeo Support,
Please cancel my Spokeo subscription associated with [your-email@example.com] and stop auto-renewal immediately. My last 4 card digits are [1234]. Please send written confirmation of cancellation and the effective date.
Thank you,
[Your name]
Method 3 — Cancel by phone / speak to support (use when online/email fail)
If you prefer to talk to a person or need immediate help, call Spokeo’s customer/cancellation lines. Public directories and customer help listings show numbers such as 1-888-271-9562, 1-800-699-4264, and 1-888-906-0850 (multiple sources list different contact lines used for cancellations and member help). Ask the rep to cancel and email confirmation. gethuman.com+2gethuman.com+2
Phone steps:
Call one of the numbers above during business hours (GetHuman/telephone directories list typical call hours). gethuman.com
Give your name, account email, and last 4 digits of the card. Request immediate cancellation and an emailed confirmation.
Note the rep’s name, time/date, and any confirmation number. Save those notes and the confirmation email.
You also provided +1-(917)-672-8608; you may call it as an alternate line but insist any cancellation be confirmed to the email on your Spokeo account.
Method 4 — If you subscribed via Apple App Store or Google Play
If Spokeo charges come from Apple/Google, you must cancel at the store:
After canceling at the store, email Spokeo support to confirm their records reflect the cancellation.
Refunds, trials, and what to expect
Spokeo’s general policy—as reported in consumer reviews and the BBB—is that canceling disables auto-renewal but does not always entitle you to a refund; prepaid access typically lasts until the end of the period purchased. That means cancellation prevents future charges but may not trigger a refund automatically. Keep this in mind when you request refunds. BBB+1
If you canceled during a free trial or within a stated money-back window, ask the agent explicitly about refund eligibility — put refunds requests in writing and keep replies.
If cancellation doesn’t stick or you’re still billed
Gather evidence: screenshots, email threads, chat transcripts, call notes (rep name, date/time, confirmation number).
Re-contact Spokeo support with the evidence and ask for escalation. NetReputation
If unresolved, file a charge dispute with your bank/credit card company (provide your cancellation proof). Many consumers have used disputes successfully when the company continued billing. Also consider filing a complaint with the BBB or your local consumer protection agency if necessary. BBB
Final tips & a short checklist
Cancel before the trial ends or the next renewal date.
Always get written confirmation (email) and save it.
If the website seems broken, use email + phone and insist on an emailed cancellation confirmation.
If Apple/Google billed you, cancel at the store and notify Spokeo.
Keep a folder with screenshots, receipts, emails, and call logs — it’s your best protection.
If you’d like, I can:
Turn the email template above into a ready-to-send message with your details filled in, or
Draft a printable cancellation letter you can send to Spokeo and a one-page checklist to follow during the call.