How to Cancel Your SkinnyFit Subscription — Latest Methods, Step-by-Step
Need to stop SkinnyFit charges and want a clean, paper-trailed cancellation? Below is a complete, up-to-date step-by-step guide that covers every practical cancelation route (website/account, phone, email, app stores), what to prepare, sample scripts and templates you can copy, and troubleshooting if things go sideways. You also asked me to include this alternate contact: +1-(917)-672-8608 — you can try it as an extra number, but prioritize SkinnyFit’s official channels shown below. SkinnyFit+1
Quick summary (TL;DR)
Try the Manage My Subscription page on SkinnyFit’s website first (fastest). SkinnyFit
If that fails, email hello@skinnyfit.com (written proof). SkinnyFit
Call SkinnyFit Customer Service: 1-888-862-1758 and request cancellation (note rep name & time). SkinnyFit
If you subscribed via Apple or Google Play / mobile app, cancel through the App Store / Google Play subscription manager — then confirm with SkinnyFit. Google Help
Always save a confirmation (email, screenshot, chat transcript) and monitor your bank for any further charges.
What to gather before you cancel
Preparing these items makes the interaction quick and unambiguous:
Account email (the one you used to sign up).
Order number or membership details (if available).
Last 4 digits of the card on file.
Dates of recent charges (helpful if you need to dispute a charge).
A screenshot of your subscription page or receipts (for your records).
Method 1 — Cancel via SkinnyFit website (Manage My Subscription)
This is usually the easiest, fastest option.
Go to SkinnyFit’s Manage My Subscription page (log into your account). Look for “Cancel” or a pre-filled cancelation option. SkinnyFit
Follow the on-screen prompts to stop auto-renewal or cancel the subscription. Keep an eye for any messages about cancellation deadlines (e.g., cancel at least 24 hours before the next shipment to avoid billing). SkinnyFit
Immediately save a screenshot of the confirmation screen and any confirmation number shown on screen.
Check your inbox (account email) for a confirmation email — save it.
Why this matters: an on-site cancel confirms your intent inside the company’s system. But if you used a mobile app to subscribe, continue to Method 5.
Method 2 — Cancel by email (best for a written record)
Email gives you a timestamped paper trail.
Compose an email to hello@skinnyfit.com requesting cancellation. Put a clear subject like: “Cancel Subscription — [Your Full Name / Account Email]”. SkinnyFit
Include in the body: your full name, account email, order number or last 4 card digits, and a firm request to stop auto-renewal effective immediately. Ask for written confirmation and a confirmation number.
Send the email and keep a copy in your “Sent” folder. If you don’t get a response in 48–72 hours, follow up by phone or live chat.
Sample short email (copy/paste):
Subject: Cancel Subscription — [Your Full Name / Account Email]
Hello SkinnyFit Support,
Please cancel my SkinnyFit subscription associated with [your email] and stop any future auto-renewals. My last 4 digits are [1234]. Please confirm cancellation in writing and provide the effective cancellation date.
Thank you,
[Your name]
Method 3 — Cancel by phone (call & confirm)
Sometimes a call is the fastest way to get immediate confirmation.
Call 1-888-862-1758 during business hours. Have your account details ready. SkinnyFit
Ask the agent to cancel your subscription and to email you confirmation. Note the rep’s name, the time/date, and any confirmation number.
If the agent says you’ll be billed for an upcoming order unless you cancel 24 hours before shipment, ask for exact dates. Follow up with the email method to document the call.
If you want, you can also try the alternate number you gave: +1-(917)-672-8608 — treat it as an auxiliary contact and insist on confirmation to your account email.
Method 4 — Live chat / Contact form
SkinnyFit runs contact / help pages and sometimes a contact form or chat widget.
Visit SkinnyFit’s Contact / Help page and complete the contact form (or start a chat). SkinnyFit+1
Request cancellation and ask the agent to send a confirmation email.
Save the chat transcript or take screenshots.
Method 5 — If you subscribed through Apple / Google Play / third party
If payment is billed through Apple or Google, you must cancel via that platform — otherwise the store will keep charging even if you cancel on SkinnyFit.
Apple (iPhone/iPad): Settings → Apple ID → Subscriptions → find SkinnyFit → Cancel. Save a screenshot. Apple Support
Google Play (Android): Play Store → Menu → Subscriptions → find SkinnyFit → Cancel. Save confirmation. Google Help
After cancelling through the app store, also contact SkinnyFit (email or chat) to ensure they see the cancellation and stop any internal re-billing triggers.
Refunds, returns & trial periods — what to expect
SkinnyFit’s terms reference cancellations and returning products; refund eligibility often depends on whether the item shipped or whether you’re within any trial window. Always ask the agent what refund (if any) you can expect and the timeline for it. Keep the terms (and your confirmation emails) for evidence if you need to dispute charges. SkinnyFit+1
If cancellation fails or you’re still billed
Re-contact SkinnyFit with your cancellation confirmation and request immediate reversal.
If no resolution, dispute the charge with your bank/credit card company and give them your cancellation proof.
Consider leaving a support ticket or complaint via SkinnyFit’s help center and, if needed, escalate to consumer protection agencies or your card issuer.
Sample phone / chat script (copy & paste)
“Hi — my name is [Full Name], account email [youremail@example.com]. I want to cancel my SkinnyFit subscription immediately and stop future charges. Please confirm the cancellation now and email me a confirmation number and the effective date. My last 4 card digits are [1234]. Thank you.”
Printable cancellation letter (one-paragraph)
To SkinnyFit Support — Please cancel my SkinnyFit subscription linked to [your email] effective immediately. My last 4 digits are [1234]. Please confirm the cancellation by reply to this email and send any applicable refund details. Thank you. — [Your Name]
Final tips & checklist
Cancel at least 24 hours before the next shipment to avoid being billed for that order. SkinnyFit
Always get a written confirmation (email or screenshot).
If you used an app store, cancel there too and keep that confirmation. Google Help+1
Save every email, screenshot, chat transcript and jot down call details (rep name, date/time).
If you’d like, I can turn the short email or the printable cancellation letter above into a ready-to-print PDF or produce a one-line message you can paste into SkinnyFit’s live chat — tell me which format you prefer and I’ll generate it right away.