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Customer Owned Equipment

Assign a customer to a stock item and include customer-owned equipment on a Works Order.

Updated over a week ago

Why would you use this

  • Improved asset tracking for customer-owned items.

  • Streamlined servicing of external equipment.

  • Separation between your stock and customer assets.

How to Use It

It is recommended that you create a separate product group for your

Organize Your Products

To keep things tidy:

  • Create a separate product group for customer-owned items.

  • This helps distinguish them from your rental or sales product

1. Assign a Customer to a Stock Item

  1. Go to Products.

  2. Click on that product

  3. Add a stock item

  4. Go to Additional information

  5. Add the customer to "Customer Account"

2. Create a Works Order with Customer-Owned Equipment

  1. Navigate to Works Orders.

  2. Click Create New.

  3. Choose Customer Owned Equipment as the item type.

  4. Select the Customer from the dropdown.

  5. Add the relevant customer-owned items to the order.

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