Overview
The system now provides enhanced flexibility for managing equipment returns across your depot network. With this update, you can:
Return items to a different depot than the one they were originally issued from.
Create a custom movement view that includes the Incoming Depot field, helping teams plan and track equipment due to arrive at specific locations.
These enhancements streamline workflows for businesses operating multiple depots and make it easier to manage stock, logistics, and workload distribution.
1. Returning Items to a Different Depot
What This Feature Does
Previously, returns had to be processed back into the depot that originally issued the equipment. Now, OnRent Go allows you to select an alternative depot during the return process, giving your operations greater flexibility.
This is ideal for scenarios such as:
Equipment being dropped off at the nearest depot for customer convenience.
Redistributing workload across depots.
Supporting temporary or mobile depots.
Managing stock rebalancing without extra steps.
How to Return an Item to a Different Depot
Open the order
Once the item is booked out, use the action Return Request or Book inSelect the Items to Return
Mark the equipment or assets being returned, just as you would in a normal return.Choose the Return Depot
When prompted for the return location:Select the alternative depot you want the items returned to.
OnRent will recognise that this differs from the issue depot and process the movement accordingly.
Complete the Return
Finish the return as normal.
The system will automatically record the movement between depots where necessary.
What Happens in the System
Stock levels are updated in the receiving depot.
Movement records accurately reflect the return location.
Operational teams at the receiving depot can immediately see incoming assets.
How to Create a Custom Movement View with Incoming Depot
Go to Movements List
Navigate to Movements in the menu on the left > orders > movements.Create or Edit a Custom View
Click Customise View (or Create New View if starting fresh).
Select the fields you want to include.
Add the “Incoming Depot” Field
Find Incoming Depot in the list of available fields.
Add it to your selected columns.
Save the Custom View Give the view a meaningful name such as:
Incoming to My Depot
Returns by Depot
Depot Arrivals Overview
Apply Filters (Optional) Filter by:
Incoming depot = Your depot
Movement type = Return
Status = In progress / Pending / Scheduled
This creates a powerful view that your depot team can use daily to monitor equipment expected to arrive.