Whether your account can be reactivated depends on why access was paused.
Take a Break
Your account reactivates automatically when your break ends. You'll receive an email and a push notification.
To end your break early, tap End break early on the Taking a Break screen. Our team will review your request.
If your request is declined, your break will continue until its original end date.
Account suspension or self-exclusion
If you asked our Support Team to suspend your account, it cannot be reactivated until the agreed period ends.
For indefinite suspensions, contact Pickem Support to request a review.
Account restrictions
If your account was restricted due to verification (e.g., age, location or ID), complete the required verification steps to reactivate it.
If it was restricted for violating the Terms of Service, contact Pickem Support to review whether it can be reactivated.
Closed by player request
If you asked for your account to be closed, contact Pickem Support to discuss reopening it. Verification may be required.