If your tracking hasn’t updated for a while, there’s usually no need to worry. In most cases, it’s just a temporary delay in the shipping process.
Possible reasons for delays
High shipping volume (e.g. during holidays or promotions)
Delays with the shipping carrier
The package is at a sorting center or in customs (for international shipments)
Weather or transport conditions
Delayed or missing scan updates in the tracking system
How long is this normal?
It’s not unusual for the tracking status to remain unchanged for 1–3 business days.
For international shipments, slightly longer delays can occur.
What can you do now?
Wait a few business days
Check the tracking status regularly
Contact us if there are no updates after 5–7 business days