FAQs
Answers to commonly asked questions
How to use the Unum Behavioral Health site as a mobile app on your iPhone
How to add the Unum Behavioral Health site as a mobile app on your Android phone
What is Unum Behavioral Health?
Can my family members use Unum Behavioral Health?
Where can I find my Orientation Completion Certificate?
Can I change the type of content under the "My Interests" section in the Resource Library?
I am currently in a support pathway, but my mental health has deteriorated since I started the program. What should I do?
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I did not receive a one-time passcode email/text or I do not have access to the email or mobile phone listed to receive a one-time passcode
Can I access Unum Behavioral Health on a mobile device?
How can I change my password?
Is the program required?
Is my personal information and activity on the platform kept private?
When should I choose Unum Behavioral Health before my company's EAP?
I didn't accept my support recommendation within 14 days, and now it's expired. What do I do?
Can I retake the program?
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