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Advice and answers from the WCM Team

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Contact Support
Contact our support team with any queries via our support email address
How to access & complete a PQQ
Please ensure you enter a different secondary contact email address here
How to Use the Skills Finder
The Skills Finder allows team administrators to quickly search for users based on job roles and compliance levels, without requiring full access to the Skills Matrix… The Skills Finder is ideal for team admins who need visibility of: User compliance levels… See a breakdown of: Job roles Associated users Individual compliance status
How to Use the Skills Checker
The Skills Checker is particularly useful for Team Admins, as they do not have direct access to the Skills… skills matrices Identify achieved skills and compliance gaps Note: Account Admins can also use… Required certificates Achieved certificates Gaps that need to be managed Use
How to use my Subcontractor account on Skillko
Adjust the issue date if required using the date widget. Click Save Changes… Upload certificates using: Drag and drop PDF, or Double-sided card upload Click… Complete account setup using a web browser (desktop, tablet, or mobile browser)
How to download and use the WCM (Skillko) App
How to download and use the Skillko (WCM) Mobile App - Video Guide
The below video explains how to download the Skillko Mobile app, view your compliance gaps, upload and view certs, access assigned learning, complete course declarations, add workbook evidence.
Keys
3. In Use Keys… Overview Issuing Keys In Use Keys Returned Keys Lost/Stolen Keys Key Register… Select In Use g. Click Save Changes a
How do I assign a Learn course to an existing user?
Steps on how to assign a Learn course to an existing user profile on WCM… Use these filters to locate the profiles you wish to assign the course to. 6
How do I search for a user profile?
Steps on how to search for a user profile… You can also use the 'Account Search' bar at the top of the screen to search for user profiles