Wheely Help Center

Chauffeurs

Por Thierry y 1 persona más2 autores47 artículos

Joining Wheely

Vehicle photos during sign-up

Partnership

Uploading and keeping your documents up to date

How do I book an accreditation session after I have created my Partner account?

Wheely Luxury Chauffeur Skills Training

How do I contact Wheely Partner team?

Becoming a Wheely Chauffeur

Substitute you work

Amenities and Vehicle Features

Service Standards

Arriving at the Pick-Up Point

Communication Guide

Number of Passengers in Vehicles

Airport Journeys

During the Journey

Pet Transportation

Chauffeur Dress Code

Chauffeur for a Day

Performance Metrics

Quality Process

Pre-Booked Journeys

Contacting the Passenger

Reservation Information

Journey Statuses

Where is the best place to meet a customer?

Contacting the Customer Service Team

Parking Charges

Downloading the Wheely Chauffeur App

Difficulty accepting journeys due to status

Updating the Chauffeur App

Frozen Application

Minimum Requirements For Android and iOS Devices

Luggage Assistance

Cleaning and Damage

Actions to Take if a Journey is Terminated

Rating, Acceptance and Diamonds

Pre-booked journey cancellation (release) policy

Acceptance rate

Earnings

Verification of journey with GPS issues

Hourly Guarantee Incentives