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Do you have a Money-back guarantee policy?

Our Money-back guarantee policy explained

Casey avatar
Written by Casey
Updated over 2 months ago

If you need to make changes to your order, feel free to request a revision for your paper directly from your writer or contact our Support Team for assistance.

A free revision option is available both while the order is in progress and for 30 days after you receive your final assignment.

To ensure the best results, please provide clear, detailed instructions and upload all necessary files when placing your order. This helps our experts deliver high-quality work.

Alternatively, if you're not satisfied with the quality of the completed order, you may request a refund. Simply reach out to our Support Team via chat and explain your reason for the request. We'll review the issue and work with you on a solution. Our Quality Assurance Department will carefully evaluate your request and make a final decision.

Note: If you receive a grade or feedback after the free revision period has ended, don't worry. Just contact our Support Team with proof of late grading or feedback, and we’ll review your case individually.

Please note that while we can investigate each case individually even after the 30-day revision period has passed, there may be time-sensitive restrictions on returning funds to your original payment method. So don’t delay reaching out to us! Payment processors impose technical limitations and close the refund window 180 days after the original transaction date—this refers to the date you deposited funds, not when you released them or when the order was completed.
However, even if this 180-day period has passed, we can still return the amount to your account balance so you can use the funds for future orders.

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