Even after discussing your assignment with an expert and getting all your questions answered, your paper may still need some changes. That’s why we offer free unlimited revisions until you're 100% satisfied!
How to Request Revisions
The exact process for requesting a revision depends on your order’s current status. Each status reflects a different stage in the writing process and provides insight into the progress of your paper.
Here are the main statuses that your order can have:
In Progress:
This status indicates that the writer is actively working on your paper. It is displayed when no files have been uploaded or when a Draft file type is present.In Review:
This status indicates that the writer has submitted the Final or revised version of the paper, and the order is waiting for your approval.In Revision:
This status is assigned to the order when clicking the "Request Revision" button and indicates that the writer is currently working on the requested revisions.Completed:
This status indicates that you’ve confirmed that the final paper provided by the writer meets your expectations, and the payment has been released to the writer.
⚠️ Note on Extra Work
If you're requesting additional work that wasn't included in the original order, please discuss the scope and pricing with your expert first. Once you agree on the details, you can add extra funds to the contract accordingly.
Learn more about Adjusting the order size and Adding funds.
How to Request Revisions Based on Order Status
In Progress or In Revision
In Progress and In Revision statuses mean you are actively working with the expert on the task, thus, to ask for any adjustments, just reach out to your writer in the Order chat and discuss the needed changes.
If there are issues preventing direct communication, reach out to the Support Team for assistance in connecting with your writer.
In Review:
Once the expert uploads the file labeled as Final, the order moves to the “In review” status. If revisions are needed:
1. Click the Request revision button in the Approve delivery section of the Order page. This button:
Changes the order status from “In review” to “In revision.”
Opens a separate Request revision window where you can provide all the revision details in one place.
Sets the revision deadline.
Notifies the writer about the revision request and prioritizes the task in the expert’s queue. The notification also appears in the Order chat, where you can verify that it was sent.
Note:
If the order deadline has not passed yet, the Request revision form will use the original order deadline as the revision deadline by default. If you need a different timeframe, please discuss the details with your writer in the order chat.
If the original order deadline has already passed, you’ll need to set a specific revision deadline when submitting the request. The form offers 3-, 6-, and 12-hour options, which are the most commonly used timeframes.
If none of these options meet your deadline, we recommend extending the order deadline to the required time before submitting the revision request. This will allow you to set the exact deadline needed for the revision.
2. Fill in the revision details in the Request revision form:
Select the areas that need improvement.
Describe the requested changes.
Attach relevant files.
Complete any of the fields that are relevant or convenient for you. Filling in all three fields is not required. You do not need to complete all three fields
3. Check the details and click Submit request for revision.
As an additional measure and to confirm that the writer has received your request, you can also reach out to the expert through the Order chat. This often helps avoid misunderstandings, ensures your expectations are clear, and allows the writer to revise your paper accurately and efficiently.
Once the expert completes the revision, they upload the revised file, and the order status changes back to “In review.”
If necessary, you can submit the revision request once again.
Completed
If your order is already marked as Completed but you need further adjustments, there's no need to worry —
Go to the Order Issues option.
Select Request revision.
This will open a separate Request revision window where you can provide all the revision details, automatically reopen the order, notify the writer about the incoming revision request, and prioritize the task in the expert’s queue.
To make sure everything is set, you may also reach out to the expert through the Order Chat to clearly discuss the details and whether everything is clear. This helps avoid misunderstandings, ensures your expectations are clear, and allows the writer to revise your paper accurately and efficiently.
⚠️ Note!
You may not be able to request a revision for a Completed order in the following cases:
If the order was automatically closed by the system when:
The order was locked 14 days after its completion.
The order was automatically completed 7 days after the writer finished it, with no new messages, files, or revision requests during that time.
If the order was completed with tips for the writer.
If this happens, please contact the Support team to reopen the order for revision.
Canceled
If you've changed your mind and would like to reactivate your canceled order to give the writer a chance to revise it, please follow these steps:
Go to the Order Issues button and select the Undo Cancel option.
This will automatically reactivate the order and move it back to the active state.
Once the order is in progress, proceed with the revision request as usual, following the corresponding step depending on the exact order status (In Progress, In Revision, In Review).
To make sure everything is set, you may also reach out to the expert through the Order Chat to clearly discuss the details and whether everything is clear. This helps avoid misunderstandings, ensures your expectations are clear, and allows the writer to revise your paper accurately and efficiently.
⚠️ Important Note:
When returning an order to an active state, the full order price will be automatically transferred to the order escrow - just as when placing a new order. Therefore, before reactivating the order, please check your account balance to ensure you have sufficient funds available. If needed, top up your balance to avoid account suspension due to a negative balance.
Note! The Canceled order can be Locked in 14 days after its cancelation.
To reopen the order with the Locked state for the revision, please contact the Support team, and they will help you with this task.
You may also contact our Support Team as an alternative method to request adjustments if you're unable to use the standard revision options. Provide your order number and any relevant details so they can assist you efficiently.
If your order was locked due to its completion or cancellation timeline, the support team can guide you on reactivating the order, including the possibility of unlocking the order for revision.
Revision Timeframes
Our Terms and Conditions define the revision periods for different order types:
Short documents (essays, research papers, reports, etc.):
Free revisions are available up to 2 weeks after the delivery date.Theses and dissertations:
Free revisions are available for up to 1 month.
If your revision period has passed, contact our Support Team to explore your options.
If you encounter any issues with the steps above, don’t worry — contact our Support Team as well, and they will be here to help! Common issues may include locked orders, incomplete revisions, or difficulty accessing the revision tools.
Contacting the support team ensures these issues are resolved promptly.
We're committed to ensuring you receive the perfect paper, every time.
FAQs
Can I cancel the revision request? I requested it by mistake/already found what was missed.
Yes — if you requested the revision by mistake, you can usually stop it.
If the order is In Progress or In Review: message the writer in the Order chat, explain that the revision was requested accidentally, and ask them to leave the paper as it is. If everything is satisfactory, you can then complete the order to release the payment to your expert.
If the order is already In Revision: the system requires a revised file before you can complete the order. Ask the writer to upload, for instance, the latest version of the paper so the status can return to In Review, then complete the order. Alternatively, contact Support and ask them to complete the order for you.