Find the correct order selection and choose the intended action without confusing order, payment and delivery statuses.
This guide is for Go, Plus and Pro administrators. Some editing and integration functions require a particular plan or agreement. Permissions and partner access can limit visible orders and fields. The theme does not control the admin order list.
1. Configure the list and find the correct selection
Open Orders → Orders. Under Columns, choose visible fields and save the selection. Add filters such as order number, order date, payment status, delivery status or payment method. Click Search and check the result count and several orders before exporting or taking action. Earlier filters can remain on your next visit.
For a period, choose both Ordered from date inclusive and Ordered to date inclusive. Check which shop or sub-shops are included and whether cancelled orders should appear. A general Country search can match both buyer and delivery countries. Do not use that filter alone as proof that every order was delivered to a particular country.
2. Choose a summary or export
Summary displays totals for the selection. Check currency, VAT and included cost categories. Order value is different from a provider payout. The image shows an older summary example.
Open Export to choose columns and check the result count. Then choose Perform export. File type, delimiter and encoding are controlled by export settings under Settings → General settings; supported formats can include CSV, XLSX or ODS. Check the actual format when opening the file and preserve leading-zero article numbers as text.
Sales by article number and quantity
Select order number and date plus article information such as Article number, Quantity and, if needed, Customer choices, GTIN and line values. Article columns produce separate item rows in addition to the order summary row. Sum quantities on item rows without counting the order total row as another product. Check treatment of cancellations and refunds and do not combine different currencies as identical amounts.
If you need purchase cost, the customer's selling price is the wrong field. Ordinary export yield or a product's current purchase price is not automatically historical purchase cost per sold line. Establish the required evidence and date with your accounting system before combining files. An order export should not be assumed to support general order editing by reimport.
3. Open the order and read status before acting
Click the order number for contents, customer details, costs, payment, delivery and external export results. Expand blocks where needed. Distinguish placed, reserved, captured, marked paid, shipped and exported. A registered order is not itself confirmation that money reached your bank account.
Under Perform actions, review every selected action before clicking the button. Actions can capture a reservation, change delivery status, send email or start an external export. Do not select a shortcut icon merely to discover what it does.
4. Capture according to the payment method's flow
Reserved payment methods normally require activation or capture according to provider terms, often when shipping. Some shops capture automatically when marked shipped. Check both the payment method and Settings → General settings before manually repeating the step.
For an order with a valid reservation requiring manual capture, check the correct order and amount, select the intended Debit/Capture action with the provider's name and perform only intended actions. Then read the actual provider result. Manually marking Paid does not automatically capture money with the provider.
Payout follows your provider account and agreement, its schedule, fees and any reserves. If money is missing after successful capture, compare transaction IDs and settlement with the provider rather than only Abicart status. For an unknown result, check the existing transaction before another capture attempt.
5. Use bulk actions with a checked selection
Select the correct rows and intended function, such as packing slips or address labels. Check whether selection covers the visible page or more results. Search filters and selected orders are different selections. Do not cancel or delete orders to make a report match; payment, refunds, stock and accounts need their proper processes.
Quick start
Search the correct shop, period and statuses and check results.
Choose the summary or correct export columns.
Read payment and delivery results before acting.
Verify actual capture, export or printing afterwards.
Subscription and permission
The order list is available in Go, Plus and Pro. Order editing, some report fields and external flows depend on available functions and permissions. A visible order number does not itself authorise payment changes or dissemination of exported customer data.



