Prepare changes in the correct price list and check the price actually applied to the current customer and shop.

This guide covers shops using price lists under Catalogue → Pricing. Go has basic lists; multiple custom lists, tiers and advanced customer pricing belong to Plus/Pro functions. Older shops may use another pricing model. One active list can serve several sub-shops or customer groups, so a change can reach beyond a single product view.

Open Catalogue → Pricing. The list name is an internal label. The “Used for” column shows where the list is connected. Regular price, special offer and purchase price are separate uses; one list can have more than one use. Global (regular price) and Global (special offer) on one row therefore need not mean a duplicate.

A valid special price is positive and lower than the applicable regular price. Selecting the same list for both uses does not automatically give a discount. Price lists and discount-engine rules are separate controls.

For each price type, applicable customer group pricing is considered first, followed by the current shop or sub-shop and then the main shop where an applicable price is missing. Regular and special prices are resolved separately. A sub-shop regular price therefore does not itself exclude a special price inherited from the main shop.

Check currency, quantity and customer group. An empty cell in a specific list can allow another price to be inherited; it is not a reliable way to hide a product or prevent purchase. Only a missing valid regular price after applicable resolution can block purchase for lack of a price. Zero is a distinct value and requires free products to be allowed.

Editing a product-card price updates the list identified by that field. It is not a separate product-price layer that always overrides every list. Check usage before changing it and results in every affected sub-shop.

Choose New price list for an empty list or open an existing one and select Tools → Create copy of this price list. Enter a clear internal name. Creating a copy does not activate it. Work in a copy before a large import, percentage change or currency conversion; these bulk changes have no general undo button.

Check the VAT basis. Lists normally follow the shop's entry setting under Settings → VAT. A specific function can offer a separate per-list VAT basis; use the explicit setting and check conversion when available. A list name cannot make inclusive and exclusive values interchangeable.

Edit on the product card, directly in the product list or in the price list itself. Check the correct list, currency and displayed VAT basis before saving. Filter products if changing only a selection.

A clear import format uses columns Article, Qty and a currency code such as SEK. Article contains the selected product number or ID, Qty is the quantity threshold and 0 is the base price. Put additional manually maintained currencies in separate columns with correct currency codes.

Open the intended list and Tools → Import prices from file. Choose whether Article means article number or product ID and check file validation before selecting Import. Correct non-unique numbers, missing products or duplicate rows for the same product and quantity.

An empty price cell is an intentional change rather than a way to skip a row. Import only the intended selection and check results. To remove a particular tier price, export the list, retain the product and Qty on that row, empty its price and reimport the checked file. Preserve the base price when only removing a higher tier.

Under Discounts → Scheduling , create or edit the intended pricing event. Check start, end, affected shop/customer-group usage and the list to switch to. A global special-offer switch does not automatically change every group's explicit list. Select return to previous settings when the campaign should end.

To extend a campaign, check the existing event's status and intended end time. Renaming the list does not extend a schedule. Do not create overlapping events without understanding which usage they change. Check shop time zone and current prices when the event starts and ends.

Open the correct list and click the product's Tiers column icon. Enter a quantity threshold and unit price rather than the total for the whole quantity. The base price applies below the first threshold. For example, base price SEK 220 and a tier from 3 units at SEK 120 means 220 per unit for 1–2 and 120 per unit from 3. At 3, goods value is 360 on the list's VAT basis. The lower price does not apply only to the third unit.

Save, then test quantities immediately smaller than, equal to and larger than the threshold. If the theme offers a Price table, its display is under Appearance → Themes → Edit → Content → Product page. The ordinary table displays regular price tiers rather than necessarily displaying tiered special offers. Hiding the table does not remove saved pricing. Percentage or value discount display can be configured separately in the theme.

The older video below demonstrates price-list operations. Apply the text's checks of priority, empty cells and VAT even where the video shows an older view.

Compare an actual affected product for a logged-out visitor, relevant groups and sub-shops, currencies and quantities. Check product page and checkout with and without a campaign. For an unexpected price, follow list usage and inheritance before another general price change.

Go has basic pricing. Multiple custom lists, tiers and advanced customer pricing require applicable Plus/Pro functions. Check the actual pricing model and any specific list settings before following an older image.