Add languages, translate the correct content and decide when visitors can use each language.
This guide is for administrators on Go, Plus and Pro. Languages and currencies are managed under Settings. Adding a language does not automatically translate your product text, pages or theme content, or create a separate assortment per country.
Add the language and keep it hidden while preparing it
Open Settings → Languages, choose the language and click Add. Keep the new language hidden while completing translations. Hidden means it is not offered as a normal visitor language option; it is not protection for confidential content.
Check the language’s Default currency and Default country. These are defaults for the visitor, rather than rules locking customers to a country. Do not change the base language to fix one missing translation.
Translate manually or export the correct content
Edit individual text in the appropriate product, group, page or theme language tab. For many texts, open Settings → Languages → Export. Choose the source language, format and required content types. CSV, ODS and XLSX are supported; explicitly choose the desired format in the form.
Select the correct theme for export. Exporting an old theme does not translate the currently active one. Product, customer and order imports are separate workflows with different columns; do not use those files as translation files.
Complete the three columns
key: identifies the text. Do not change it.content: source text showing what to translate.translation: your target text. Keep the header and column order.
Preserve required HTML, links and template placeholders. An empty translation cell is not an instruction to delete an existing translation. Keep an unchanged export for recovery and avoid parallel edits that an older file might overwrite.
Import into the correct language
Save without changing column names or keys. For CSV, use UTF-8 and retain the delimiter; comma, semicolon and tab are supported with the correct header.
Open Settings → Languages → Import. Select a target language already added to the shop.
Select the translation file and start the import. Wait for processing and read any errors.
Check several products, a page and the active theme in the target language before making it visible.
If the wrong language appears or translation is missing
Check the visitor language, domain-to-language mapping, selected language tab and exported theme. Leaving a product untranslated does not hide it; the result can be empty text or another language presentation depending on content and theme.
An older instructional video is also available. Its menus can look different from the current administration.
Hide or remove a language deliberately
Select Hidden to pause the language for visitors. Delete this language can remove its translations and must not be used as a troubleshooting step. Export and preserve the text before deliberate removal.
Quick start
Add the language as hidden.
Translate the correct content and active theme.
Import the correct file into the correct language.
Check the result and make the language visible.
Multiple languages are available in Go, Plus and Pro. External translation assistance is a separate service; language selection is not country-specific assortment control.
