🔔 How to Create and Configure Notifications in the Academy
To configure notifications, go to Academies → Notification Settings. On this page, you can create, edit, and manage notifications.
To create a new notification, click “Add New Notification”:
Next, select who the notification is for: Learners or Administrators.
📩 Creating Notifications for Learners
To create a notification for learners, click “Add New Notification” → “For Learners”, and select the event you want to notify learners about.
Depending on the selected event type, different configuration options will be available.
📌 Overall, the following notifications are available for learners:
Course notifications:
New course available;
Upcoming deadline reminder;
Course reminder;
Course completed.
Quiz notifications:
Receives extra quiz attempt;
Quiz checked.
Academy notifications:
Private academy access approved.
Exam notifications:
Exam checked;
Exam certificate awarded.
Let's create a “New Course Available” Notification. For this, select the “New Course Available” event. You can customize the notification title if needed.
Next, select the audience by choosing the academy and the learner teams for which the notification should be configured.
You can select one or multiple teams, or apply the notification to all teams.
Then, enable the delivery methods using the toggles:
Send in the App
Send via email
You can personalize the notification text by adding variables, such as:
Learner name
Course name
Other dynamic parameters
This helps make messages more personalized and effective.
📌 If you select “Send via email”, you can also customize:
The email subject
The call-to-action button that redirects users to the platform
After completing all fields, click “Save”. Once saved, the notification will work automatically according to the specified conditions.
All created learner notifications can be viewed by clicking “Notifications for Learners”. The table displays:
The event the notification is based on;
Where the notification is sent;
The academy it applies to;
The number of teams included;
A settings icon to edit the notification.
✅ By checking or unchecking the boxes, you can enable or disable a specific delivery method:
By clicking the three dots next to a notification, you can clone or delete the notification:
📩 Creating Notifications for Administrators
To create a notification for administrators, click “Add New Notification” → “For Administrators”, and select the event you want to notify them about.
Depending on the event type, different configuration options will be available.
📌 Overall, the following notifications are available for admins:
Course notifications:
Learner completed a course;
Expired deadline.
Test notifications:
All quiz attempts used;
New quiz for review.
Academy notifications:
Private academy access request.
Exam notifications:
New exam for review.
Let's create an “Expired deadline” notification. For this, select the “Expired deadline” event. You can customize the notification title if needed.
Next, select the audience by choosing the academy and the administrators who should receive the notification.
You can select a single administrator or all academy administrators.
📌 Note: Notifications can only be created for administrators with the Owner or Administrator role.
Then, enable the delivery methods:
Send on the platform
Send via email
You can also personalize the notification text using dynamic variables.
📌 If you select “Send via email”, you can customize:
The email subject
The call-to-action button that redirects users to the platform
After completing all fields, click “Create”. Once saved, the notification will work automatically according to the specified conditions.
All created administrator notifications can be viewed by clicking “Notifications for Admins”. The table displays:
The event the notification is based on;
Where the notification is sent;
The academy it applies to;
The number of administrators included;
A settings icon to edit the notification.
✅ By checking or unchecking the boxes, you can enable or disable a specific delivery method:
By clicking the three dots next to a notification, you can clone or delete the notification:
⚙️ Description of Available Notifications
Learner Notifications
Learner Notifications
Below is a detailed description of notifications available for learners:
📎 New Course Available — Notifies learners about a newly available course.
📎 Upcoming deadline reminder — Alerts learners that a course deadline is approaching.
Deadline Reminders
Deadline Reminders
When configuring this notification type, you can add multiple reminders for different numbers of days before the deadline. Click “Add Reminder” and specify the required number of days.
📎 Course Reminder — Reminds learners to continue a course based on the number of days they have been inactive.
Course Reminders
Course Reminders
You can add multiple reminders for different periods of inactivity by clicking “Add Reminder” and specifying the number of inactive days.
📎 Course Completed — Congratulates learners on completing a course.
📎 Received extra quiz attempt — Notifies learners that an additional quiz attempt has been provided.
📎 Quiz Checked — Informs learners that a manually reviewed quiz has been checked and results are available in their profile.
📎 Private Academy Access Approved — Informs learners that access to the academy has been granted.
📎 Exam Checked — Notifies learners that their exam has been reviewed.
📎 Exam Certificate Awarded — Congratulates learners on receiving a certificate for an exam.
Administrator Notifications
Administrator Notifications
Below is a detailed description of notifications available for administrators:
📎 Learner Completed Course — Notifies administrators that a specific learner has completed a course.
📎 Expired Deadline — Alerts administrators that learners did not complete a course on time.
📎 All Quiz Attempts Used — Notifies administrators that a learner has used all quiz attempts and may require an additional attempt.
📎 New Quiz for Review — Informs administrators that a new quiz requires review.
📎 Private Academy Access Request — Notifies administrators of new access requests awaiting approval.
📎 New Exam for Review — Informs administrators that a new exam requires review.