To get started, go to the Manage Learners and Teams or Learner Statistics and select a learner from the list:
This opens the Learner profile pop-up. There is general information about the learner on the left side of the Learner Profile Pop-up:
At the top, you’ll see:
Learner's name that you can edit by clicking on the three dots icon;
Learner's email;
Learner's photo (if the learner has added it to their profile).
You can find information about learner's progress below :
Progress as a percentage;
Number of available courses and lessons;
Number of the learner's certificates;
By clicking on the arrow, you can access detailed information on which courses the learner has completed and when each certificate was awarded:
Time spent in Academy.
The next section provides information about teams. Here, you’ll see all teams the learner is part of. By clicking on a team name, you can go to its settings to view the courses available to that team and the learners assigned to it:
If you want to add the learner to another team or view information about all teams in the academy, click "Manage Teams":
Further down, there is a list of Properties & Variables associated with the learner:
Below that, you’ll see the date of the learner's registration in the academy. Placing the cursor over the flag will reveal information about the learner's country and city:
Placing the cursor over the OS icon will show information about the learner's device, OS and browser:
Click on the arrow near the amount of Visits to see the login history:
Additionally, you have options to hide the learner from statistics (1) and revoke their access (2) to the academy:
On the right side of the profile, you’ll see information about the courses the learner has completed in the academy. Expanding a course provides detailed information about the learner's performance in that course and related tests:
Then, you will find the following data about course statistics:
Status (In progress/Completed);
Progress;
Start Date;
Completion Date;
Time to complete;
Total time spent in the course;
Average time spent on lesson;
Average quiz score;
Links clicked.
It also displays detailed quiz statistics:
Status (In progress/Completed);
Score;
Passed date;
Time to complete;
Average time per question;
Number of attempts to pass.
To view the learner's test results, click Open Results for a detailed breakdown of their responses.
You can also export the learner's progress. To do this, click the three dots icon, then select the report type you need (e.g., progress by tests, by courses, or an export of variables):
In the same menu, you can edit the learner's name or delete the learner's profile by pressing the corresponding buttons:
