A subdomain is the part of your academy's URL that comes before the main domain. For example, in the link mycompany.academyocean.com, the word mycompany is the subdomain.
Setting up a subdomain when creating an academy⚙️
The subdomain is automatically created when an academy is created. To create an academy, go to the Academies & Admin Settings section and select Academies:
This page displays all created academies. Click Create Academy:
Then, enter the academy name in the new window:
The subdomain is generated automatically, but you can edit it or create a new one by clicking on the appropriate field.
How to change a subdomain 📎
To change a subdomain, navigate to Academies & Admin Settings → Academies.
⚠️ To change the subdomain, you must first unpublish the academy – while the academy is published, the subdomain field cannot be edited.
To unpublish the academy, toggle the switch under the eye icon to the disabled position:
Find the required academy in the table and click the pencil icon in the right corner of the card:
In the window that appears, edit the subdomain in the corresponding field and click Save:
After saving your changes, turn on the toggle to republish the academy.
⚠️ Please note: after changing the subdomain, the old URL will no longer work. Make sure to send the new login link to your learners.