💡 Why hasn't my transfer arrived yet?
Incoming transfers within the Single Euro Payments Area (SEPA) can take more or less time depending on the transfer type and its country of origin. If your transfer shows the status Pending, it is either still being processed or under review before being credited to your account.
This article covers the typical processing times by transfer type, the most common causes of delays, and the steps to take if your transfer is late.
💳 Typical processing times
Regular SEPA Credit Transfer (SCT)
1 to 5 business days
(includes processing at the sending bank, transit through the SEPA network, and any compliance review)
Instant SEPA Credit Transfer (SCT Inst)
A few seconds (available 24/7)
International Credit Transfer
Variable, depending on currency conversion and local regulations
⚠️ What can cause a delay?
Several factors can extend how long a transfer takes:
Transfer under review: The transfer may be going through a compliance check before it is credited to your account.
Incorrect details: An error in the IBAN, name, or amount can block processing.
Closing days: The SEPA network is unavailable on certain bank holidays (TARGET closing days). Transfers sent on those days are processed on the next business day.
International transfers: Currency conversion and regulatory requirements may add extra time.
👉 What should you do if your transfer is late?
Work through these steps in order:
1. Confirm the transfer details
Make sure the sender used your correct and complete IBAN and full name.
2. Request a proof of transfer
Ask the sending bank for documentation confirming the transaction was initiated.
3. Initiate a claim of non-receipt
Ask the sending bank to open an investigation to locate and transfer the funds.
Key takeaways
SEPA transfers can take 1 to 5 business days; instant transfers arrive in seconds.
A Pending status means the transfer is still being processed or is under a compliance review.
Incorrect IBAN or name details can block a transfer entirely.
If a transfer is late, confirm the details, request proof of transfer, then ask the sending bank to open an investigation.
Need help? Chat with us or email support@accountable.eu, we're happy to help.