To upload the design associated with your order, you have the following options:
Upload it during the purchase process.
In the second step of the purchase process you can upload the file containing your design. To do this, you must first download the corresponding template and insert your design into it.
However, there is the option to continue with the purchase process without having uploaded it.
In the "Designs" option of the Distributor's Portal menu.
In the main menu, visit the "Designs" tab, select "Upload new design".
Select the invoice corresponding to your order in the "List of invoices", you can see the number of invoices in the email we sent you when you placed your order or in the menu under "Orders".
There you can download the template associated with your order to incorporate your design.
Upload the corresponding file.
In "My orders" option in the menu of the Distributor Portal.
In the main menu, go to the "My orders" tab, check the corresponding invoice number and select "Upload design".
There you can download the template associated with your order and upload the corresponding file.
If you need to upload several different designs, you can check the following article:
Some considerations to bear in mind:
The design must be uploaded in one of the following formats: PDF, AI, PSD, EPS, JPG, JPEG.
You will have to upload the design corresponding to each selected product.
Each design must be correctly inserted in its corresponding template.
You will be able to include previous designs.
You will be able to indicate design specifications in the 'Description' section.
Once the design has been uploaded, it will be checked to ensure that it is suitable for printing. If we find any errors with the design, we will inform you of the reason by email and in the order status on the Distributor Portal.