To submit an appeal for your suspended Google account, please carefully fill out the following information in the fields provided on the appeal form using the below as a guide:
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First step: Click on “Contact us” on the suspension banner
Second step: A form will open on the right panel, click on “Submit an appeal”
Third step: Complete the appeal form using the information below as a guide
—--Guide for completing the appeal form—-
Your information:
Contact name: **input your name**
End customer company name: **input your company name**
Contact email: **input your email**
Email: **input your email**
Select a Google Ads Customer ID: Enter your account ID with the hyphens included (E.g 123-456-7890), then select your account. Please don’t use your Manager account ID, use the ID of the account that was suspended.
Website: **input your website**
Sample keywords from one of your campaigns: **input some keywords from your campaign**
Adpay Information:
Street address: 270A Corporation Drive, dolphin estate
ZIP/Postal code: 101101
City: Lagos
Billing country: Nigeria
Your information:
Do you have a single or multiple Google Ads account(s)?: **select which applies to you**
Are you advertising your own business?: **select which applies to you**
Who pays for the Google Ads account(s)? If not yourself, please explain: My Ads account is paid for by Adpay by Mercurie (Colony online media investment limited). An Ads payment platform in Nigeria.
Your Google Ads payment option: Invoicing
Date of last payment: October 20, 2025
What country(ies) does your business serve?: **input response**
Please provide a brief description of your business. (E.g My site sells clothing online to consumers in the UK.)
Information regarding client-agency relationship
Domain ownership: **Input domains your advertise**
In case we get disconnected, how can we contact you?: **Input how you’d like to be contacted**
Please provide a phone number we can call to reach you **Input preferred phone number**
Please inform the preferred time we can call to reach you: **Input preferred time**
Summary of the issue: My account was suspended due to ***input the issue (“circumventing systems policy” )***