Purchase orders (POs) are crucial documents in managing transactions and ensuring smooth operations between KINNECT and its affiliate clinics. Here’s a comprehensive guide to understanding and handling purchase orders effectively.
Getting a Purchase Order
Once an appointment has been scheduled with your clinic, a purchase order will be sent to your nominated email address. This document is essential as it authorises and details the services to be provided.
Timing and Follow-Up
You should receive the purchase order at least 24 hours before the scheduled appointment date. If you do not receive it within this timeframe, please contact us promptly at affiliates@kinnect.com.au to follow up. Timely receipt of the purchase order ensures there are no delays or misunderstandings regarding the services to be provided.
Understanding the Purchase Order Amount
The total amount mentioned on the purchase order corresponds to the services requested and the agreed pricing for each service. These prices are outlined in the schedule of fees, which you should have access to as part of our agreement.
Querying Fees
If you have any questions or need clarification regarding the fees listed in the purchase order, do not hesitate to contact us. We are here to assist and can review the fees with you to ensure everything is clear and accurate.
By understanding and properly managing purchase orders, you can ensure a seamless and efficient process for both your clinic and KINNECT. If you have any further questions or need assistance, please reach out to us at any time.