Connect your Hostaway account to bring your listings into Adapt, see recommended rates, and (when you're ready) sync prices automatically. Hostaway connects with an API key and Account ID you get from Hostaway's Marketplace and paste into AirDNA.
Connecting is free, and you stay in full control. Connecting brings your listings and rates into Adapt so you can see recommendations. Your current rates won't change, nothing syncs to Hostaway until you choose to, and you can disconnect anytime.
Before you start
You'll need a Hostaway account with access to the Marketplace, where you can create an API key. You'll copy the Account ID and API key from Hostaway and paste them into AirDNA.
Start the connection in AirDNA
Open the connection flow in any of these ways:
If this is your first connection, select the connect prompt on your home page.
Click Adapt in the left-hand navigation.
Go to your profile and click Add Channel.
Choose Property Management Software (PMS), then select Hostaway.
Create your API key in Hostaway
Sign in to your Hostaway account.
In the left-hand navigation, click Marketplace.
Search for AirDNA, then click Connect.
Click Create API key.
Copy the Account ID and API key.
Finish in AirDNA
Back in AirDNA, paste the Account ID and API key into their fields.
Click Secure connection.
When it works, you'll see "Successfully connected to Hostaway!" and your listings will begin importing.
What happens after you connect
All listings on your Hostaway account import automatically, along with their calendars. There's no need to select them one by one, and importing can take a few moments.
Recommended Adapt rates generate within a few minutes.
Nothing is pushed back to Hostaway yet. To start syncing prices, see How Rate Syncing Works.
Ongoing sync: after the first import, Adapt automatically syncs with Hostaway every 24 hours. Each sync refreshes your listings, calendars, bookings, and reviews, and, once you've turned on rate syncing, pushes your latest prices, availability (minimum stay and check-in/check-out rules), and discounts back to Hostaway.
What data Adapt accesses
When you connect Hostaway, Adapt accesses the following. Fetch means Adapt reads it from Hostaway. Push means Adapt writes it back to Hostaway, and only after you turn on rate syncing yourself.
What Adapt reads (fetch)
Account details (your name and email)
Properties and listing details
Bookings
Reviews
Rates and availability
What Adapt can push (only after you turn on rate syncing)
Nightly prices
Availability, including minimum night stay and check-in / check-out restrictions
Weekly and monthly discounts
Cleaning and extra-guest fees
Everything Adapt reads stays read-only. Adapt won't change your pricing or calendar until you turn on rate syncing.
Using another pricing tool? If you decide to sync rates with AirDNA Adapt, turn off Hostaway's dynamic pricing or any third-party pricing tool first, since the two will otherwise overwrite each other.
Troubleshooting
"Failed to connect. Please check your credentials and try again." Double-check that you copied the full API key and the correct Account ID. If it still fails, go back to the AirDNA app in Hostaway's Marketplace, create a fresh API key, and try with the new one.
How to disconnect
Click your profile, then go to Connections.
Find your Hostaway connection and choose to delete it.
Confirm when prompted.
Disconnecting removes Hostaway and its listings from your account. This can't be undone, but you can reconnect anytime with a new API key.