Skip to main content

Forgot password – How to reset password?

Login, Sign in, Forgot Password, Reset Password

Updated over a year ago

In this busy life, we forget many things. If you forgot your password, don’t worry. You can always reset your password within minutes.

Just follow these steps:

1. On the login screen, click “forgot password?

2. On the next screen, insert your email registered with the platform and click on “Submit”.

3. Go to your email and open the password reset email you have just received from the platform. Click on the “Reset” button.

4. Once you click the reset button in the email, you will be taken to the new password page. Insert your new password in the “password” field and then enter your new password again in the next field and click on “Submit”.

Voila! You have changed your password. Now you can login to your account with the new password.

Mobile:

If you forgot your password, please follow these steps:

1. On the login screen, click on “forgot password”.

2. On the next screen, enter your account email address and tap on “Forgot Password”. Check your email for password reset instructions.

3. Now enter “Reset Code” you received in your email and “New Password” 2 times respectively. After that click on “Save”.

You have changed your password.

If you are still having problem logging in, please contact your agency.

Did this answer your question?