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Customer Access Settings - Create Account Settings
Customer Access Settings - Create Account Settings
Updated over a week ago

The Create Account Setting page, under Customer Access Settings, allows you to control what information will be required from potential customers who are creating an account through the parent portal. You will be able to choose for each data field whether it is required, optional, or hidden from customer view.

To Set Create Account Settings:

  • Select the 3 lines in the upper left corner of Akada Online.

  • Select the arrow beside Settings.

  • Select the arrow beside Customer Access Settings.

  • Select Create Account.

  • Use the drop-down in each section to change requirements.

  • Save your changes.

Credit Card Information:*

  • Checking the box to "Allow customer to submit a credit card with registration" gives your customers the ability to enter their CC information when creating their parent portal account.

  • Checking the box to "Require a valid credit card with registration" would require any new customer to enter a credit card number before they are allowed to proceed to the class registration page.

  • Checking the "Default to allow recurring billing" would automatically set new cards entered to recurring billing forcing the new customer to change the selection to not be on recurring billing.**

*If you are not setup to process credit cards in Akada Online this section will not appear on the screen. If you feel like you are set up and do not see it double check the settings on your credit card setup screen.

**While some studios do prefer to use this selection we do not recommend it as some customers may miss the option and have their credit card charged without their knowledge.

Registration:

If you do not wish for new customers to be able to select their classes online you can easily adjust your student settings.

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