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Creating a New Account From Parent Portal
Creating a New Account From Parent Portal
Updated over a week ago

The Akada Online parent portal gives prospective customers the ability to view their available classes as well as create a new account and register for classes. From your customer access settings screens the studio can control what information is required and what information is optional for a new customer to fill out when creating a new account before they are able to request classes.

We highly recommend that any studio employee answering customers' questions practice creating a new account to familiarize themselves with the process.

To Create a New Account:

  • From the Parent Portal sign-in page select Create (brand new to the studio) Or Activate Your Account (existing customer with the studio).

  • A window will appear (pictured above), make the appropriate selection.

  • Enter the name, email address, and desired password.

  • Click the Create Account button.

  • The parent will then be directed to the studio's policies page.

  • They will then enter their name and check the box at the bottom of the page.

  • Then Click the Agree and Continue buttons.

  • Once the parent has agreed to the school's policies they will be directed to the data entry page (seen below).

  • Data fields that are green are required and if the field is white it is optional.

  • After completing all required fields the customer will click Save and Register for Classes at the bottom of the screen.

  • If they have missed a required field the field will be highlighted in red, as a reminder.

  • Once the parent has completed all required fields and clicked Save and Register for Classes they will be taken to a list of your available classes.

  • Here they can use the Class Notes or Class Requirements links to learn more about the class.

  • After reading the notes and requirements they will click the Request Class button to the right of any classes.

  • The class will then be highlighted in red and marked "pending approval."

  • If the wrong class is requested the parent can click the Remove Request link which will have appeared.

  • Once they have requested all classes they will scroll to the top or the bottom and click the Submit Registration button.

  • After hitting the submit button the customer will then be taken to the confirmation page where they will see your registration confirmation message.

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