If you run into any issues—like trouble logging in, a task not loading, or a device not syncing—you can reach out to us directly at support@alethios.com.
You can also reach out directly to the research team running your study by reaching out via email to the address provided during the Consent stage, or by using your Event Reporting tool.
We’re happy to help troubleshoot and make sure you can stay on track with your study. You can also check your Study Homepage for any additional contact details specific to your research team.