While we strive to make returns as flexible as possible, there are a few conditions for items that are not eligible for return:
Used or Marked Journals: Journals that have been written in, marked, or show signs of use are not eligible for returns.
Gifted Items: We do not accept returns or offer refunds for items marked as gifts.
Outside the 30-Day Window: Returns must be initiated within 30 days of receiving your journal. After this period, the item is no longer eligible for a refund or exchange.
These conditions are in place to ensure fairness and quality for all our customers. If you’re unsure whether your item qualifies for a return, don’t hesitate to contact our support team for clarification.