Once we receive your returned journal, our team will inspect it to ensure it meets the criteria for a refund. This inspection typically takes 3-5 business days. If everything checks out, we’ll process your refund promptly, deducting the cost of return shipping and restocking from the total amount.

Refunds are issued back to the original payment method and usually take 5-7 business days to reflect in your account, depending on your bank or payment provider. We’ll notify you via email once the refund has been initiated, so you’re always in the loop.

If you paid through an installment plan, your refund will be adjusted accordingly, and any remaining installment payments may still apply depending on the amount refunded. Our support team is here to clarify any questions about your specific refund.