A Nordstrom Marketplace seller account: you'll need a seller portal user who can see or generate the API key. On Mirakl portals this is usually a Master Account user.

Marketplace (3P) only: this connection is for Nordstrom Marketplace sellers. Wholesale or vendor (1P) content doesn't go through it.

Availability: Nordstrom Marketplace is available when it's included in your Pattern PXM agreement. Contact your Customer Success Manager (CSM) if you'd like to add it.

Your role: setting up channels and templates and publishing need the Admin or Super Admin role. What other roles can do depends on how your account's permissions are set up. See User Roles and Permissions in Pattern PXM.

Only approved values are sent. Draft values don't publish until they're approved, and approving a value doesn't publish it. Someone still has to publish it to the channel.

Only mapped, selected fields are sent. A field reaches the channel only when it's mapped on the channel's template and selected in the job.

Product (catalog) data, sent from PXM: title, brand, description, features, category attributes, images, identifiers and variants.

Price and inventory: PXM sends catalog content only. Price and inventory are managed outside PXM.

Managed in the Nordstrom seller portal: product videos, reviews and ratings, rich content beyond standard copy and images, promotions and other portal-only settings, orders and returns.

Category (npt): the Nordstrom product taxonomy category, which is also the template.

Shop SKU (shop-sku): your unique, permanent identifier for the listing. Usually mapped to your PXM SKU.

Title and brand (product-title, product-label-name).

Description and features (copy-description, copy-features). Separate features with a pipe, for example Soft|Machine washable.

UPC (upc): check it before your first publish.

Main image (product-image-1-url).

Color (color-family, color-description, nrf-color-code).

Age and gender (age, gender).

Country of manufacture (country-of-manufacture-primary).

Variant group code (variant-group-code): for products that come in variants.

Exact list values: fields such as color family, age, gender and country of manufacture accept only Nordstrom's exact values. Age, for example, takes Adult, Youth, Infant or Toddler, and gender takes Male, Female, Unisex or Non-Gender. A near-match, such as Gray where the list says Grey, is rejected. Use Pick List attributes that hold Nordstrom's values.

Value and unit go together: a weight needs its unit of measure (Gram, Kilogram, Pound or Ounce). Map both and send both every time. Length, width and depth are optional.

Plain text only: send plain text in the description and features (copy-description, copy-features). HTML is flagged in the P47 report.

Multiple values: separate them with a pipe, not commas.

Categories are fixed: map each product to the closest existing Nordstrom category.

The main image is required, and you can add up to 9 more, plus an optional size chart image.

Use high-resolution, square JPG or PNG images on a white or neutral background.

Nordstrom downloads each image from its URL, so every image URL must open in a signed-out browser.

Check Nordstrom's seller portal for its current pixel and file-size limits.

Add the images in order to your Nordstrom media stack. Position 1 is the main image.

Give every variant in a group the same variant group code, so Nordstrom shows one listing with options.

Give each variant its own shop SKU, for example a style-color-size SKU.

Variants are told apart by size and color family, so map both on each variant.

Create: for new products. Include every required field for the category.

Full update: for rewriting a product's full content. Include every required field for the category.

Partial update: for routine changes such as images, title and description, or measurements. Always include the shop SKU and the Nordstrom category exactly as they are on the live listing, plus the fields you're changing.

Syndicate > JOBS has four tabs: DRAFT, ACTION REQUIRED, IN PROGRESS and HISTORY. Filter Channel to your Nordstrom channel.

A finished job means Nordstrom received the content. It isn't a live listing until Nordstrom accepts the product.

A job is a snapshot of your content and template when it was created. If either changes afterwards, start a new job.

If a job stays IN PROGRESS for more than about 2 hours, contact your Pattern CSM.

The connection shows an error in Pattern Connect: the API key is wrong or was regenerated. Copy the current key from the seller portal and update the connection with your Pattern CSM.

The channel shows INACTIVE, or can't be picked when you publish: map every starred field on at least one template and save it.

Required fields look wrong for a product: the product is in the wrong Nordstrom category. The category decides the template.

A field is required on some products but not others: it's a category-specific field, such as size type on apparel or application area on beauty.

A weight is rejected: its unit of measure is missing. Map and send the value and unit together.

A list field is rejected: the value isn't exactly Nordstrom's value. Use the exact value, ideally through a Pick List attribute.

A partial update is rejected: include the shop SKU and category exactly as they are on the live listing.

Images never appear, with no error: the image URL isn't publicly reachable. Confirm each URL opens in a signed-out browser, then publish again.

A job failed with no clear reason: check the P44 and P47 reports in the Nordstrom seller portal.

A later edit didn't reach Nordstrom: approve the value, then start a new job with the field selected.