1st Step: Login to the platform
Click on the following link and log in with your login details.
If you already have an account but do not know your password :
Click on "Forgotten password" > Enter your email address. You will receive a temporary password in your mailbox.
If you don't have an account yet :
Click on "Don't have an account yet?" > Register
2nd Step: Book a class
Once on your customer account, click on the tab leading to the studio. Tab framed in red on the following image.
Click on "Book" at the level of the class you wish to book.
3rd Step: Confirm the reservation using your credits
Option 1: You have a pack/subscription that is compatible with your class.
Click on "1 credit" at the level of the pack/subscription you wish to use.
You will be redirected to the next page indicating that your reservation has been taken into account.
Click on "Close".
Option 2: You do not have a pack/subscription that is compatible with the course you want to book.
Click on "Add to cart" on one of the sessions offered.
You will be redirected to the next payment page. Indicate your method of payment plus click on "Pay".
Finally you will arrive on the next page to confirm your reservation.
Click on "Close". Here, the purchase of the course card has been processed and the booking has been confirmed.
4th Step: Retrieve your reservations
In the tab "Summary": Find all your future bookings and your active credits.
In the "History" tab: Find all your reservations for group lessons and appointments.
5th Step: Cancel a reservation
In the "Summary" tab > Find the session to be cancelled > Click on "Cancel".