Troubleshooting
Solutions for the most common issues
How to give feedback / report an issueHow to contact the Amutri Team and share problems or suggestions
CAD file not uploading/convertingWhat to check if your file fails to upload or convert.
Geometry is not displaying properlyWhat to do if parts of your model aren't showing as expected
Materials are not showing correctlyWhat to do if materials look wrong or appear the same on different objects
Falling Through the Ground in Walk ModeWhat to do if you drop below the ground plane while exploring your model
Camera Movement Too Fast or SlowHow to fix jerky or sluggish navigation in your 3D Experience