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📮 Using Asana To Create Requests
📮 Using Asana To Create Requests
Updated over a week ago

📌Asana is our product of choice for product management because it allows us to gather real-time insights, monitor client requests, exchange file transfer, and mitigate communication asynchronously.

When you create your AndJungle™ account, we ask that you assign one team-member as a point of contact for your Asana board. This person will be responsible for:

  • Managing requests

  • Communicating revisions, design approval

  • Uploading assets and descriptions of requests

  • Managing subscription upgrade, downgrade, cancellation, pausing

Why only one point of contact? We've found that multiple stakeholders only serves to create confusion around setting priorities with the importance of which design comes first.


🙌 We've got you covered.

Once you enter into your designated board, it'll all be set up for you to begin making requests. What you'll see should look something like this:

Focus on the white area. While it may be tempting, please don't make any new projects, teams, or add any people without the express approval of the AndJungle team. Doing so will place a temporary halt on all work until the issue is resolved.


👨‍💻Getting Started

Here's a quick overview of how the workflow works:

  1. "Start Here" Board: This is your starting point. Explore the cards available, including instructions on how to use the board, access to design files, a space for uploading your brand assets, and managing your subscription.

  2. Backlog: Use this column to add detailed descriptions of all your design requests. Each request will be captured as a separate task, ensuring that nothing gets overlooked.

  3. Current Requests: When we begin working on a request, it will be moved to this column. This helps us focus on one request at a time, providing you with our undivided attention.

  4. Revisions (Awaiting Feedback): We'll collaborate closely during this phase. You can provide feedback, share ideas, and upload any additional information or files needed to refine the design.

  5. Approval and "Approved" Board: Once the revisions meet your satisfaction, simply leave a comment to indicate your approval. We'll then move the task to the "Approved" board, marking it as finalized and ready for the next steps.


🔬Labeling and Descriptions

When you add your first task, how you label and describe your task is the most important part of helping us to create exactly what you're looking for.

After clicking on "Add task" in the Backlog column, you'll be prompted with a card to the right with a myriad of forms to fill out. Just a few more steps and you've created your first task!

Depending on what you're requesting, you'll want to start by adding a 'Task Name'. Be specific: is it a logo for a tech startup, is it a landing page for an event, or is it a banner for use on Facebook and LinkedIn?

Don't worry about adding in dependencies, we'll do that! When we define our scope of work we determine whether or not the request is large, medium, or small. You can read more about how we scope work here

Next you'll want to add a description. You can be as descriptive as you'd like, but over time once we've established your visual direction it'll become less necessary. Here's a framework for what we love to see new users share when describing their requests -

Framework:

  • Briefly describe your company and its primary focus, products, or services. Highlight what sets your startup apart from competitors.

  • Describe your target audience, including demographics, interests, and preferences. Who are your ideal customers or users?

  • Describe the preferred design style. Is it modern, minimalist, futuristic, playful, or professional?

  • Specify the preferred color palette. If you have brand colors or specific colors in mind, provide the color codes (e.g., #HEX or Pantone) or describe the colors (e.g., "shades of blue and silver").

  • If you envision any symbols, icons, or imagery, describe them. This could be related to your niche or the essence of your startup.

  • Share any key messages, values, or feelings you want the logo to convey. Describe the emotions or impressions you want people to associate with your startup.

  • Provide visual examples or mood boards of logos, designs, or styles that inspire you. This can help the designer understand your aesthetic preferences.

  • Specify the required file formats for the final logo (e.g., vector files like AI or EPS, high-resolution PNG, JPEG).

And just like that, you've added your first task to the queue!


Please note that requests can take anywhere from a day to a week to finish. Once AndJungle™ communicates that the work is ready for review, it is up to the client to respond in a timely manner (whether the work is approved or needs revision). Once we receive said response we will either begin the revision process or begin working on the next task in the Backlog. While each subscription comes with a set number of requests, the ability of AndJungle™ to fulfill those requests in the timeframe allotted (1 month) is solely dependent upon the responsiveness of the client. AndJungle™ provides no guarantee, rollover, nor refund for work not accomplished in the given timeframe if it is deemed that the client was unresponsive and/or would not comply with our process(es).


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