Tap the Reviews tab at the bottom of the screen.
Tap on View # Open Review Requests.
You’ll see a list of open review requests from the past 6 months, meaning that these homeowners have not submitted a review yet.
You can open any request to see the request details. To remind a homeowner to submit a review, tap the Remind This Customer button at the bottom of your screen. Your reminder will be sent the same way that you originally sent the request, either by text or email.
If you're having issues or if you have questions, start a chat with us during business hours, and our support team will be able to assist. Our office hours are Monday - Friday 8AM to 9PM and Saturday 9AM to 6PM EST.